Joe Lauer
About Joe Lauer
Joe Lauer is a Customer Service Specialist at Maximus in Kansas City, Missouri, with a background in food and beverage management and marketing.
Title
Joe Lauer is currently a Customer Service Specialist at Maximus, based in Kansas City, Missouri, United States. He has been with Maximus since 2020.
Current Role at Maximus
Joe Lauer works as a Customer Service Specialist at Maximus, where he handles customer inquiries and utilizes databases and written materials to provide accurate information. Since joining in 2020, he has contributed to company-wide training initiatives aimed at improving customer service levels and communication efficiency. His responsibilities include preparing and presenting process improvements to various organizational levels.
Previous Experience in Food and Beverage Industry
Before his role at Maximus, Joe Lauer worked as a Food and Beverage Specialist at Cafe Trio & Woody's KC in Kansas City, Missouri, from 2017 to 2020. In this position, he gained valuable experience in customer service within the food and beverage industry.
Experience as General Manager at Town Royal
Joe Lauer served as the General Manager at Town Royal in Emporia, Kansas, from 2014 to 2017. During his three-year tenure, he managed daily operations and ensured efficient service delivery.
Early Career: Marketing Internship
In 2013, Joe Lauer worked as a Marketing Intern at Specialty House of Creation in Cottonwood Falls, Kansas, for three months. This role marked the beginning of his professional journey in the business field.
Education and Degree
Joe Lauer attended Emporia State University, where he studied Business Administration and Management. He achieved a Bachelor of Science (BS) degree from 2011 to 2013. His academic background laid a strong foundation for his career in various industries.