John V.
About John V.
John V. is a Desktop Support Technician at Maximus with a background in IT support and a Bachelor's Degree in Management Information Systems from the University of Minnesota.
Current Role at Maximus
John V. serves as a Desktop Support Technician at Maximus, a role he has held since 2020. Based in St Paul, Minnesota, he is tasked with various critical responsibilities, including the handling of installation, moves, adds, and changes (IMAC) procedures and employee onboarding in Active Directory and Windows. His contributions extend to supporting projects such as FEMA field offices, Covid-19 contact tracing, and ACA marketplaces.
Previous Experience at Thermo King
John V. worked at Thermo King in Bloomington, Minnesota, from 2019 to 2020 as a Field Service Technician. During his 5-month tenure, he gained valuable experience in field services and technical support, contributing significantly to the company's operational efficiency.
Role at Ecolab
At Ecolab, based in Eagan, Minnesota, John V. served as an IT Support Technician from 2017 to 2019. Over his 2-year stint, he was responsible for providing IT support, helping to resolve technical issues and ensuring smooth technological operations within the company.
Education at University of Minnesota
John V. attended the University of Minnesota - Carlson School of Management, where he studied Management Information Systems and earned his Bachelor's Degree. He pursued his education from 2012 to 2017, acquiring foundational knowledge and skills in management information systems that are crucial to his current role.
Early Career at University of Minnesota UMN Bookstores
John V. has early career experience working at the University of Minnesota UMN Bookstores in multiple roles. From 2016 to 2017, he worked as an Information Systems Assistant for 10 months and a Customer Service Associate for 1 year. These roles provided him with initial exposure to customer service, information systems, and support tasks within an academic environment.