Jonquil Boyce
About Jonquil Boyce
Jonquil Boyce is a Case Manager and Owner at Krs Virtual Solutions with extensive experience in customer support and strategic relationship-building.
Current Position at Krs Virtual Solutions
Jonquil Boyce currently owns and operates Krs Virtual Solutions. Since 2015, Jonquil has been leading the company, focusing on delivering customer support solutions. Jonquil applies extensive experience in public utility and insurance industry environments to manage and improve client relationships effectively.
Customer Service Role at American Home Shield
In 2014, Jonquil Boyce worked as a Customer Service Representative at American Home Shield in Memphis, Tennessee. During this time, Jonquil contributed to addressing customer inquiries and issues, ensuring a satisfactory experience for service users.
Accounts Management at Internal Revenue Service
From 2011 to 2013, Jonquil Boyce held the position of Accounts Management Representative at the Internal Revenue Service. Over these two years, Jonquil was responsible for managing customer accounts and resolving complex issues, leveraging strong problem-solving skills to maintain customer satisfaction.
Case Management at Maximus
In 1970, Jonquil Boyce worked for a brief period as a Case Manager at Maximus in Reston, Virginia. This role involved managing case files and ensuring that client issues were handled promptly and efficiently.
Expertise in Customer Support and Relationship Building
Jonquil Boyce possesses extensive experience in customer support, particularly in the public utility and insurance industries. Known for strategic relationship and partnership-building skills, Jonquil uses tact and diplomacy to resolve complex customer issues and foster loyalty. A track record of listening attentively and solving problems creatively underscores Jonquil's ability to achieve high levels of customer satisfaction.