Joseph Doctor
About Joseph Doctor
Joseph Doctor is the Director of Operations with a background in management roles at General Dynamics Information Technology, Xerox, HSBC, and Maximus.
Title: Director of Operations
Joseph Doctor holds the position of Director of Operations. His role includes overseeing daily operations, ensuring optimal efficiency, and implementing strategic initiatives.
Professional Experience at General Dynamics Information Technology
Joseph worked at General Dynamics Information Technology, initially as a Senior Contact Center Manager for five years from 2013 to 2018 in the United States. He then served as the Deputy Director for a brief seven-month period in 2018. His responsibilities included managing contact centers and facilitating operational improvements.
Previous Roles at Xerox and HSBC
Joseph served as an Sbu Manager at Xerox from 2011 to 2013 in Norwalk, Connecticut, United States. Prior to that, he was a Unit Manager at HSBC in London, Greater London, United Kingdom, from 2005 to 2011. These roles involved managing business units and optimizing performance.
Educational Background
Joseph studied at Strayer University, where he earned a Master's degree in Human Resources Management from 2019 to 2020. He also attended the University of Phoenix, achieving a Master of Business Administration with a focus on Project Management from 2014 to 2017, a Bachelor's degree in Business Administration from 2009 to 2012, and studied Marketing from 2017 to 2018.