Joshua Thao
About Joshua Thao
Joshua Thao is a Technician 1 at Maximus, providing IT support for government applications in St. Paul, Minnesota.
Current Position at Maximus
Joshua Thao currently holds the position of Technician 1 at Maximus, located in St Paul, Minnesota, United States. He has been working with Maximus since 2020 and is involved in providing IT support specifically for government applications. His responsibilities include offering support for voice, passwords, and software via both phone and chat, ensuring that IT issues are addressed promptly and efficiently.
Previous Role at U.S. Bank
Before joining Maximus, Joshua Thao worked as a Contractor at U.S. Bank from 2019 to 2020. During his one-year tenure, he was involved in various technical tasks that facilitated the bank's operations. This role allowed Joshua to gain valuable experience in the financial sector, contributing to his skills in IT support.
Education and Training at Creating IT Futures
Joshua Thao participated in a short-term educational program at Creating IT Futures in 2019. During his two months in the Greater Minneapolis-St. Paul Area, he focused on enhancing his IT skills, which laid a solid foundation for his subsequent roles in the tech industry. This experience contributed to his growing expertise in IT support.
Experience as a Tech Consultant at Target
From 2018 to 2019, Joshua Thao worked at Target as a Tech Consultant in the Greater Minneapolis-St. Paul Area. Over the course of a year, he provided technical advice and support, helping to improve the company's technological infrastructure and resolve various IT-related issues for Target staff and customers.
Pharmacy Technician Roles
Joshua Thao's career includes extensive experience as a Pharmacy Technician. He served at CVS Pharmacy from 2016 to 2017 for 9 months and later at Polar Pharmacy from 2017 to 2018 for 11 months. In these roles, he assisted in managing pharmacy operations, which involved offering customer support and handling medications, thereby developing his expertise in a healthcare setting.