Justin Fowler
About Justin Fowler
Justin Fowler is a Customer Service Representative at MAXIMUS and an Outbound Sales Specialist at Pitney Bowes with over a decade of experience in customer service and sales roles.
Current Roles at MAXIMUS and Pitney Bowes
Justin Fowler currently works at MAXIMUS and Pitney Bowes. At MAXIMUS, he has held the position of Customer Service Representative since 2019. Concurrently, he is employed at Pitney Bowes as an Outbound Sales Specialist. He operates out of Rochester, New York Area for these roles. Both positions allow him to leverage his extensive experience in customer service and sales.
Previous Experience at Concentrix and Frontier Communications
Before his current roles, Justin Fowler served as a Sales Representative at Concentrix from 2017 to 2018, focusing on customer interactions in the Rochester, New York Area. Prior to that, he was an Accounts Receivable Clerk at Frontier Communications in 2016 for a period of nine months. These positions added to his varied experience in sales and financial customer service.
Early Career at JCPenney and Optimized Performance, Inc.
Justin's career in customer service began with positions at JCPenney and Optimized Performance, Inc. He worked as a Customer Service Representative at JCPenney from 2015 to 2016 in North Greece, New York. From 2013 to 2017, he held a similar role at Optimized Performance, Inc., where he provided comprehensive customer support for a span of four years.
Educational Background
Justin Fowler holds an Associate of Arts and Sciences (A.A.S.) degree in Liberal Arts and Sciences, General Studies, and Humanities from Monroe Community College. He completed his studies between 2008 and 2010. His academic background has provided a strong foundation for his professional roles in customer service and support.
Decade-Long Experience in Customer Service
Justin Fowler boasts over a decade of experience in the customer service field. His resume includes roles in sales, accounts receivable, and general customer support across diverse industries. This extensive experience has equipped him with the skills necessary to handle various customer service responsibilities effectively, including assisting customers with navigating the New York State of Health's official health plan marketplace.