Kathy Flowers
About Kathy Flowers
Kathy Flowers is a Learning and Development Specialist currently working at Tile and Maximus, with extensive experience in curriculum design and training.
Title
Kathy Flowers holds the title of Learning and Development Specialist. She currently serves as Sr. Manager, Content & Training Customer Care at Tile and also holds a position at Maximus.
Tile Sr. Manager, Content & Training Customer Care
Kathy Flowers has been serving as the Sr. Manager, Content & Training Customer Care at Tile since 2021. Her role involves designing and implementing training programs for customer care representatives and developing content that enhances customer support operations.
Maximus Learning and Development Specialist
Kathy Flowers currently works at Maximus as a Learning and Development Specialist, having started in 2020. Her work focuses on creating and managing training programs, which includes the development of interactive and experiential learning experiences that are measurable for success.
Previous Experience at Maximus
Before her current role, Kathy Flowers served at Maximus as a Senior Instructional Designer between 2019 and 2020. During this time, she was responsible for designing instructional materials and training simulations aimed at enhancing employee skill sets in the Washington D.C. Metro Area.
Role at Qualfon
Kathy Flowers was the Corporate Learning and Development Director at Qualfon from 2007 to 2017. Over her ten-year tenure, she managed corporate training initiatives and oversaw the development of comprehensive learning programs to support organizational growth.
Center Partners Leadership Roles
Kathy Flowers held two significant positions at Center Partners. From 2004 to 2008, she served as L&D Manager, where she developed and managed training programs. Prior to this, she worked as a Corporate Trainer from 2001 to 2005, focusing on designing and delivering training modules for employees.
Educational Expertise
Kathy Flowers has expertise in designing and developing software simulations for training purposes. She employs Six Sigma methodologies to enhance training processes and has a robust background in both classroom and virtual curriculum design.
Specialization in Interactive Learning
Kathy Flowers specializes in creating interactive learning experiences. Her work focuses on developing training that is experiential and measurable, ensuring that learning outcomes are achieved effectively. She has also managed global teams and implemented client management strategies.