Katrina Smith
About Katrina Smith
Katrina Smith is a Customer Service Representative with extensive experience in clinical support and front desk roles in the Baltimore, Maryland area.
Current Position at University of Maryland Medical System
Katrina Smith currently works at the University of Maryland Medical System as a Clinical Support Representative. Based in Baltimore, Maryland, she joined the organization in 2020. Her role involves providing assistance in a clinical setting, ensuring efficient patient care and supporting medical staff with various administrative tasks.
Role at Digestive Disease Associates P.A.
Since 2017, Katrina Smith has been employed at Digestive Disease Associates P.A. in Baltimore, Maryland. In her role as Front Desk staff, she manages patient intake, handles appointment scheduling, and maintains patient records, ensuring smooth daily operations at the clinic.
Customer Service Experience at MAXIMUS
Katrina Smith has been serving as a Customer Service Representative at MAXIMUS in Baltimore, Maryland since 2016. Her responsibilities include addressing client inquiries, resolving issues, and providing essential information related to company services. Her experience at MAXIMUS highlights her proficiency in customer service and her ability to manage client relations effectively.
Previous Work at LifeBridge Health
In 2015, Katrina Smith joined LifeBridge Health as a Patient Service Associate. She worked in the ER7 department for a year, where she was involved in patient check-ins, coordinating care processes, and ensuring timely communication between patients and healthcare providers.
Education and Certifications from TESST College of Technology
Katrina Smith completed her studies at TESST College of Technology-Baltimore, where she specialized in Medical/Clinical Assistance. She achieved the Registered Medical Assistant certification during her time there from 2006 to 2007. This educational background has equipped her with essential clinical and administrative skills required in healthcare settings.