Keia Starks
About Keia Starks
Keia Starks is a Customer Service Representative at Maximus with a background in retail and a Bachelor's degree in English Creative Writing from the State University of New York College at Brockport.
Current Position at Maximus
Keia Starks is currently working as a Customer Service Representative at Maximus. She started her role in 2020 and continues to provide service in this capacity. Maximus is recognized for helping government agencies serve the public through a variety of outsourced programs. Keia plays a key role in supporting customers and resolving inquiries as part of her responsibilities at Maximus.
Previous Experience at Goodwill of the Finger Lakes
Before joining Maximus, Keia Starks worked at Goodwill of the Finger Lakes as a Softlines Processor. She held this position from 2016 to 2020, a duration of four years. Based in Rochester, New York, Goodwill of the Finger Lakes is a nonprofit organization dedicated to improving the lives of community members. Keia contributed her skills in processing and managing softline items, such as clothing and textiles, during her tenure.
Experience as a Book Seller at Barnes and Noble
Keia Starks has experience working at Barnes and Noble as a Book Seller from 2015 to 2016 in Rochester, New York. During her one-year tenure at this major retail bookseller, she was responsible for assisting customers with book selections, managing inventory, and providing exceptional customer service in the bookstore environment.
Sales Associate Role at Justice for Girls
From 2014 to 2016, Keia Starks served as a Sales Associate at Justice for Girls in Rochester, New York. Over the span of two years, she supported the retail operations by assisting with sales, managing merchandise, and helping customers, particularly in the junior apparel market. Her role involved direct customer interaction and maintaining a welcoming store atmosphere.
Education at State University of New York College at Brockport
Keia Starks pursued her higher education at the State University of New York College at Brockport, where she studied English Creative Writing. She achieved her Bachelor's degree over a period of two years, from 2017 to 2019. This academic background provided her with strong writing and analytical skills that she applies in her professional roles.
Academic History at Monroe Community College
Prior to her studies at SUNY Brockport, Keia Starks attended Monroe Community College from 2011 to 2014. During her three years at the college, she completed coursework that laid the foundation for her further education and professional development. Monroe Community College is known for offering a diverse range of programs and a strong support system for students.