Kesia C. Kimmel, D.B.A Candidate, MBA Hcm
About Kesia C. Kimmel, D.B.A Candidate, MBA Hcm
Kesia C. Kimmel is an eLearning Specialist and Developer, Instructional Designer, and Corporate Training Instructor currently working at Maximus in Riverview, Florida.
Current Role at Maximus
Kesia C. Kimmel is currently employed at Maximus as an eLearning Specialist and Developer, Instructional Designer, and Corporate Training Instructor. She has been with the company since 2020. In this role, Kesia is responsible for developing eLearning modules that feature complex animated characters, simulations, and interactive quizzes. She also increases user engagement and satisfaction by modernizing eLearning courses through cross-functional communication using platforms like Zoom and Microsoft Teams. Additionally, she onboards new Customer Service Representative classes for Federal Contact Center programs supporting the Federal Marketplace and Medicare programs.
Previous Roles and Experience
Kesia has a diverse professional background, with previous roles including positions at Toastmasters International, Cognizant, Shriners Hospitals for Children, and Moffitt Cancer Center. Between 2020 and 2021, she served as the Vice President of Public Relations at Toastmasters International in Ruskin, Florida. At Cognizant, from 2017 to 2020, she worked as a Corporate Trainer, Instructional Designer, Team Leader in Digital Operations. Earlier in her career, she held the role of Corporate Business Performance Analyst at Shriners Hospitals for Children from 2013 to 2016 and Research Data Manager at Moffitt Cancer Center from 2010 to 2013.
Founder and CEO of The Stiletto Boss Institute Inc.
Kesia is the Founder and CEO of The Stiletto Boss Institute Inc. & Stiletto Boss Photography, based in Riverview, Florida. Established in 2016, her venture combines her leadership skills and creative vision. The institute focuses on empowering individuals through leadership development and professional growth. As a CEO, she guides the strategic direction and operations of the business, ensuring that it meets its mission of fostering leadership and professional skills.
Educational Background
Kesia is currently a Doctor of Business Administration (D.B.A.) candidate at the University of South Florida, focusing on Instructional Design, Professional Development, Impression Management, and Digital Marketing. She began her doctoral studies in 2021 and is expected to complete them in 2024. Additionally, she holds a Master of Business Administration (M.B.A.) in Health Care Management from Saint Leo University, earned between 2011 and 2013. She also achieved a Bachelor of Arts (B.A.) in Physical and Biological Anthropology from the University of South Florida, which she completed between 2007 and 2009.
Training and Development Initiatives
Throughout her career, Kesia has developed several training and development initiatives. Notably, she created a leadership development curriculum utilizing Articulate 360 to support new hires and training instructors, incorporating various learning styles to maximize effectiveness. She has facilitated learning labs and skill-building activities tailored to low performers, employing adult learning theory to address diverse learning needs. Kesia has also provided technical training and expertise on alternative communication channels, such as teletype (TTY), Web Chat, and written correspondence. Furthermore, she has acted as a supervisor or quality specialist during All-Hands scenarios, managing calls related to Medicare and the Federal Marketplace.