Kevin Mc Rae
About Kevin Mc Rae
Kevin Mc Rae is a Contact Center Supervisor at MAXIMUS in Albany, New York, with previous experience in loss prevention roles at Hannaford Bros. Co. and A.J. Wright.
Contact Center Supervisor at MAXIMUS
Kevin Mc Rae has been serving as a Contact Center Supervisor at MAXIMUS since 2013. In this role, he oversees daily operations, manages contact center staff, and ensures efficient handling of customer service inquiries. Based in the Albany, New York area, his work contributes to the company's goal of providing high-quality customer service solutions.
Previous Role at Hannaford Bros. Co.
Before joining MAXIMUS, Kevin Mc Rae worked as a Loss Prevention Coordinator at Hannaford Bros. Co. from 2012 to 2013. During his tenure, he focused on implementing safety protocols, reducing inventory shrinkage, and maintaining a secure environment. His efforts helped protect company assets and enhance overall safety within the organization.
Experience at A.J. Wright
From 2008 to 2011, Kevin Mc Rae served as a Loss Prevention Detective at A.J. Wright. In this capacity, he was responsible for identifying and preventing theft, conducting investigations, and collaborating with law enforcement. His work played a critical role in safeguarding the company's merchandise and maintaining a secure shopping environment.
Education at CUNY New York City College of Technology
Kevin Mc Rae attended the CUNY New York City College of Technology from 2002 to 2003. Although his time at the institution was brief, the experience provided him with foundational knowledge and skills that have been beneficial in his professional journey.
High School Education at Port Richmond High School
Kevin Mc Rae completed his high school education at Port Richmond High School from 1998 to 2002. This period served as the groundwork for his educational and professional pursuits, equipping him with the basic academic and interpersonal skills required for his future roles.