Kristina Hebner Akbar
About Kristina Hebner Akbar
Kristina Hebner Akbar is a Customer Support Specialist IV at MAXIMUS with extensive experience in customer support and mental health advocacy.
Title and Current Role
Kristina Hebner Akbar holds the position of Customer Support Specialist IV at MAXIMUS. Since 2018, she has been working in Albany, NY. Her primary responsibilities involve maintaining logs of invalid transfers and escalating issues to appropriate departments and supervisors.
Previous Roles at MAXIMUS
Before her current role, Kristina worked as a Customer Support Specialist III at MAXIMUS for 9 months from 2017 to 2018 in the Albany, New York Area. Her tenure in this position contributed to her breadth of experience in customer support.
Experience at YOUTH POWER!
Kristina served as Assistant Director at YOUTH POWER! from 2016 to 2017 for 1 year in Albany, New York Area. During this period, she honed her leadership skills and gained experience in overseeing program activities and participant needs.
Roles at Baltic Street AEH, Inc.
Kristina's tenure at Baltic Street AEH, Inc. included multiple roles. She began as a Mental Health Advocate from 2011 to 2014, later becoming a Young Adult Recovery Specialist from 2014 to 2015, a Supported Education Counselor from 2015 to 2016, and ultimately a Program Supervisor for 3 months in 2016 in Staten Island, NY.
Early Career and Education
Kristina's career includes early roles such as Youth Advocate at the Mental Health Association NYC, Inc. from 2003 to 2005, and a Licensed Real Estate Sales Person and Office Manager at Rapid Realty from 2010 to 2011. She studied Computer Systems Analysis at DeVry University, earning a degree in Computer Information Systems. Kristina also holds a Regents Diploma with Merit from Tottenville High School.