Lakita Wiggins
About Lakita Wiggins
Lakita Wiggins is a Customer Service Specialist at Maximus and a Team Lead at Wgl Energy, with a background in sociology from Thomas Nelson Community College.
Current Role at Maximus
Lakita Wiggins is currently employed as a Customer Service Specialist at Maximus. She has been with the company since 2019, operating from Reston, Virginia, United States. Her role involves interacting with customers to address their queries, providing solutions to their problems, and ensuring a positive customer experience.
Current Role at Wgl Energy
Lakita Wiggins also serves as a Team Lead at Wgl Energy since 2017, based in Vienna, Virginia, United States. In this capacity, she oversees a team, coordinates their activities, ensures adherence to company policies, and drives the team to meet their performance targets. Her dual roles highlight her versatility and effective time management skills.
Previous Roles and Experience
Lakita Wiggins has a diverse work history, having previously worked at multiple organizations. From 2016 to 2017, she was a Customer Service Advocate at Wgl Energy, where she handled customer issues and provided support. Prior to that, she was an Inventory Management Specialist at Walmart Supercenter from 2014 to 2015. She also served as a Home Attendant at Public Partnership Solutions Limited in the UK from 2013 to 2017, and as a Cashier at McDonald’s Corporation in Chicago in 2013.
Educational Background
Lakita Wiggins pursued her higher education at Thomas Nelson Community College, where she studied Sociology and earned an Associate’s degree from 2013 to 2015. Her foundational education was completed at Heritage High School, where she attended from 2009 to 2013.