Latoya Durham
About Latoya Durham
Latoya Durham is a Customer Service Representative at Maximus and a Residential Counselor at Post Graduate for Mental Health. She has a diverse background in healthcare, customer service, and support roles, with a Bachelor’s degree in Health Services from Southern New Hampshire University and an Associate of Arts in Health Care Administration from ASA College.
Current Employment at Maximus
Latoya Durham currently works as a Customer Service Representative at Maximus, starting her position in 2021 in the United States. Her work involves addressing customer inquiries and ensuring satisfaction with services provided by the company.
Role at Post Graduate for Mental Health
Since 2019, Latoya Durham has been employed as a Residential Counselor at Post Graduate for Mental Health in New York, NY. In this role, she provides support and guidance to residents, helping individuals manage their mental health in a residential setting.
Professional Experience at QSAC
From 2017 to 2019, Latoya Durham worked as a Habilitation Specialist and Group Leader at QSAC (Quality Services for the Autism Community) in New York, NY. Her responsibilities included developing and implementing habilitation plans to support individuals with autism.
Background as a TLC Driver with Uber
Latoya Durham served as a TLC Driver for Uber Partner from 2016 to 2019 in New York, NY. During this time, she was responsible for providing transportation services, ensuring passenger safety, and delivering excellent customer service.
Educational Background
Latoya Durham graduated from Southern New Hampshire University with a Bachelor's Degree in Health Services/Allied Health/Health Sciences, General, which she obtained from 2020 to 2022. Prior to that, she earned an Associate of Arts (AA) in Health Care Administration from ASA College, where she studied from 2013 to 2015.