Leanne Donovan
About Leanne Donovan
Leanne Donovan is a Contact Center Agent at Maximus in Cardiff, Wales, with a diverse background including roles in the Army, direct sales, and customer service.
Current Position at Maximus
Leanne Donovan has been a Contact Center Agent at Maximus since 2017. Her role is based in Cardiff, Wales, United Kingdom. With her extensive experience in contact center operations, she brings a wealth of knowledge and expertise to the team.
Previous Experience at Connect Assist
Before joining Maximus, Leanne worked at Connect Assist as a Contact Center Agent from 2015 to 2017. During her two-year tenure, she honed her skills in customer service and support, contributing to the efficient operations of the contact center.
Military Service in the Royal Corps of Signals
Leanne served in the Royal Corps of Signals from 2000 to 2004. Starting her military career at the age of 16, she developed early leadership and discipline. Her experience in the Army demonstrates her capability to work under pressure and adapt to various challenges.
Career Growth at The Body Shop at Home
Leanne transitioned from viewing her role at The Body Shop at Home as a side project to becoming an Area Manager. This evolution showcases her significant growth and success in the direct sales industry. Additionally, she actively supports and mentors her team, demonstrating her leadership and motivational skills.
Education at St Richard Gwyn R.C. High School
Leanne attended St Richard Gwyn R.C. High School from 1994 to 1999. Her years at the school laid a foundational education that would later support her varied career paths in the military, direct sales, and customer service.