Lydia Marlene Jackson
About Lydia Marlene Jackson
Lydia Marlene Jackson is a Customer Services Specialist at Maximus with a diverse background in billing, retail, medical assistance, and legal support. She holds degrees in Human Resources Management, General Studies, Paralegal Studies, and Marketing.
Title
Lydia Marlene Jackson is currently serving as a Customer Services Specialist at Maximus in Reston, Virginia, United States, a position she has held since 2017. Her role involves a range of customer service responsibilities, likely requiring her to handle customer inquiries and resolve issues efficiently.
Previous Employment
Lydia has acquired diverse experience across various industries. She worked as a Billing Specialist at Charter Communications in Stamford, Connecticut, from 2013 to 2017. Prior to this, she held a position as a Retail Sales Associate at Gap Inc./ Banana Republic in San Francisco, California, for 5 months in 2012-2013. She also served as a Medical Assistant at Family Medicine of Malta in Ballston Spa, New York, for 3 months in 2012, and as a Makeup Artist at Elizabeth Arden Macy's in 2011 for 2 months. Additionally, she accumulated valuable experience as a Paralegal Intern at Rohan Rosenstein & Burgess, albeit for a brief period in 2007. Meanwhile, she worked as a Business To Business Representative at Colwell & Salmon in India from 2005 to 2006.
Education and Expertise
Lydia pursued several educational opportunities to build her expertise. She studied Human Resources Management at Cornell University from 2015 to 2016. She also attended the University At Albany, SUNY, for studies in General Studies in 2008. She earned an Associate of Arts degree in Paralegal, Paralegal Studies from Schenectady County Community College between 2007 and 2009. For her early education, she attended Guilderland High School from 2000 to 2002, and she later studied Marketing and Business Management, achieving her Bachelor's degree from American Public University System in 1970 for a short period.
Skills and Specializations
Lydia carries a valuable skill set tailored to a variety of roles. She has experience as a medical insurance referral specialist, which includes coordinating and managing insurance referrals for patients. Her skills in telecommunications encompass managing and facilitating communication systems effectively. Additionally, she demonstrates proficiency in medical records management and filing, indicating a strong ability to organize and maintain sensitive information.