Magdalena Hernandez
About Magdalena Hernandez
Magdalena Hernandez is a Bilingual Assistant at Maximus with extensive experience in business, logistics, and customer service.
Current Role at Maximus
Magdalena Hernandez has been serving as a Bilingual Assistant at Maximus since 2019. In this role, she utilizes her extensive experience in customer service and bilingual communication to assist clients effectively. Her responsibilities likely include translating documents, facilitating communication between English-speaking and non-English-speaking parties, and ensuring that clients receive accurate and timely information.
Previous Employment History
Magdalena Hernandez has a diverse work history spanning several industries and roles. She worked as an Employment Specialist at Express Employment Professionals in Tampa, Florida, from 2018 to 2019. Prior to that, she held a long-term role at Verizon Wireless from 2000 to 2016, where she was involved in customer service and wireless technology support. Additionally, she served as Assistant Manager Sales Marketing at Panalpina in Colon Free Zone, Panama (1995-1996), and as Import/Buyer Coordinator at Calpar de Panama, S.A. (1993-1995).
Educational Background
Magdalena Hernandez has a robust educational background in sociology. She studied at the University of South Florida, achieving a degree in Sociology in 2000. Additionally, she earned a degree in Social Development and Sociology from Universidad de Panamá, where she studied from 1982 to 1997. Earlier, she completed her Bachelor of Science at Instituto Fermin Naudeau, studying there from 1976 to 1981.
Experience in Logistics
With over 10 years of experience in logistics, Magdalena Hernandez has specialized in import and export operations. Her role as Import/Buyer Coordinator at Calpar de Panama, S.A. provided her with a solid foundation in logistics, which was further developed through her positions in various organizations.
Experience in Wireless Technology and Customer Service
Magdalena Hernandez possesses more than 16 years of experience in the wireless technology sector, where she has held roles that require bilingual coordination, tech support, billing, and extensive customer service. Her tenure at Verizon Wireless from 2000 to 2016 is a testament to her expertise and commitment in this field.
Skills in Business and Leadership
Magdalena Hernandez brings over 35 years of experience in business-related roles including retention, financial management, escalation, and leadership. Her diverse industry background and extensive professional experience make her adept at handling complex business tasks and leading teams effectively.