Margarita Ramirez
About Margarita Ramirez
Margarita Ramirez is an Operations Supervisor at MAXIMUS with a background in Lean Process Consulting and Training at Centene Corporation.
Title
Margarita Ramirez is currently working as an Operations Supervisor at MAXIMUS.
Current Role at MAXIMUS
Since 2018, Margarita Ramirez has been serving as an Operations Supervisor at MAXIMUS in Folsom, CA. Her responsibilities include mentoring new supervisors, creating Program Alert communications for new and updated procedures, and maintaining top-performing call center teams. She implemented a Recognition program that improved performance by 50%, developed an Employee Communication Log template for Human Resources, adopted across all projects in the Standardized Operations and Analytics division.
Past Experience at Centene Corporation
Before joining MAXIMUS, Margarita Ramirez worked at Centene Corporation from 2005 to 2018. Her roles included Lean Process Consultant, Training Specialist, Curriculum Developer, and Training Specialist III. During her 13-year tenure in Rancho Cordova, CA, she honed her skills in lean processes, training, and curriculum development.
Education and Expertise
Margarita Ramirez studied Business Management at the University of Phoenix, where she earned a Bachelor of Science degree. Her academic background laid the foundation for her comprehensive understanding of business operations and management principles.