Maritza Nowakowski, Lssgb
About Maritza Nowakowski, Lssgb
Maritza Nowakowski is a Program Director at MAXIMUS with extensive experience in healthcare administration and process optimization.
Title
Maritza Nowakowski holds the title of Program Director at MAXIMUS, a prominent position she has maintained since 2018.
Current Roles
In addition to her role at MAXIMUS, Maritza Nowakowski serves as a Senior Consultant for Impact Management Consulting, LLC, and has held this position since 2018. She is also the Director of Member Services at Family Health Network and has been fulfilling this role since 2016. Furthermore, she owns and operates Impact Management Consulting since 2014, demonstrating her versatility and commitment to multiple facets of the industry.
Past Professional Experience
Maritza Nowakowski's extensive career includes significant roles at several organizations. She was the Director of Enrollment at Centene Corporation from 2014 to 2016. At Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, she served as Sr. Manager of Member Services from 2011 to 2013 and as Director of Benefits Services from 2008 to 2011. Notably, Maritza held several leadership positions at Aon Hewitt from 1998 to 2008, including Director of Operations, Assistant Vice President - Operations Manager, and Assistant Vice President - Project Manager. Her career began at Mercer, where she worked as a Team Leader from 1994 to 1998.
Education and Expertise
Maritza Nowakowski earned a Bachelor of Applied Science (BASc) in Business Administration and Management from Southern Illinois University, Carbondale in 1970. Her expertise encompasses developing quality and training programs, fostering strong client relationships, and managing consumer and Medicare healthcare administration. She also specializes in optimizing contact centers and back-office operations and utilizes Six Sigma methodologies for continuous process improvement.