Mary Walker
About Mary Walker
Mary Walker is an Administrator at Maximus Inc with extensive experience in various roles, including Senior Appeals Administrator and Consumer Services Representative III.
Title and Position
Mary Walker currently serves as a Senior Appeals Administrator at Maximus Inc. She has been with the company since 2017. Her role at Maximus has seen her involved in both Saint Paul, Minnesota, and Reston, Virginia, where she carries out administrative duties and manages appeals efficiently.
Professional Experience
Mary Walker has had a diverse career spanning various roles and industries. She worked as a Consumer Services Representative III at Maximus from 2015 to 2017 in Reston, Virginia, where she honed her customer service skills. Before that, she was a Credentialing Specialist in a temporary position at Beacon Health Options in Boston, Massachusetts, in 2015. At Pitney Bowes, she served as a Lease Processor for nine years, from 2005 to 2014 in Stamford, Connecticut. Her professional journey also includes roles at Alfred State and Livingston-Wyoming ARC, reflecting her versatile skill set and dedication.
Education and Training
Mary Walker attended Genesee Community College where she studied Applied Science and earned an associate's degree between 2001 and 2003. Her educational background laid a strong foundation for her varied roles in her professional career. Additionally, she has conducted training sessions for international employees, particularly from India, focusing on order processing software and conferencing tools.
Key Contributions and Projects
Mary Walker played a crucial role in resolving a significant postal processing error, which resulted in a cost-saving of approximately $50,000. She managed and processed postal orders daily, ranging from $20,000 to $50,000, ensuring accuracy and efficiency. Furthermore, she collaborated at the end of each quarter with coworkers to manage and complete multimillion-dollar postal orders, demonstrating her ability to handle high-stakes responsibilities effectively.