Matt Arnstam
About Matt Arnstam
Matt Arnstam is a Project Manager at MAXIMUS with extensive experience in IT and contact center operations.
Current Role at MAXIMUS
Matt Arnstam currently serves as a Project Manager at MAXIMUS. He has been with the company in this role since 2015, operating out of the Boise, Idaho Area. His extensive experience and leadership have been essential to the company's operations and success in managing large-scale projects, particularly those related to contact center IT operations.
Previous Positions at MAXIMUS
Before becoming a Project Manager, Matt held various roles at MAXIMUS. He served as a Service Desk Manager in the Greater Denver Area from 2014 to 2015. Prior to that, he was an IT Manager from 2013 to 2015, working both in the Boise, Idaho Area and Brownsville, TX. These positions contributed to his well-rounded skill set in IT and project management.
Experience with KGS
Matt Arnstam worked at KGS (Kforce Government Solutions) as a 366 CPTS FSA at Mountain Home AFB. His tenure lasted for eight months in 2012 and 2013, during which he applied his expertise in IT and service desk operations to support the needs of the Air Force base.
Role at Hewlett-Packard
From 2010 to 2012, Matt worked as a Tech Lead and T2 Helpdesk agent at Hewlett-Packard in the Boise, Idaho Area. During this period, he honed his technical and customer support skills, laying a strong foundation for his future roles in IT management and project leadership.
Contributions to ACA Contact Centers
Matt has been instrumental in the build-out and ongoing operations of two ACA Contact Centers. His contributions in these roles have been recognized by both leadership and external clients. He specializes in process improvement and technology within contact center environments, ensuring efficient and effective operations.