Matthew Doty
About Matthew Doty
Matthew Doty is a Customer Service Specialist at MAXIMUS with extensive experience in the health insurance sector. He holds a Bachelor of Science in Marketing from the State University of New York College at Brockport and an Associate of Science in Communication and Media Studies from Monroe Community College.
Current Role at MAXIMUS
Matthew Doty has been working as a Customer Service Specialist at MAXIMUS since 2016. Based in Rochester, New York, he assists consumers in signing up for health insurance through the NYSOH marketplace. His role involves extensive interaction with customers, addressing their concerns, and ensuring a smooth enrollment process.
Experience at Caraglios Pizza
Matthew Doty has been working at Caraglios Pizza since 2008. His role encompasses various responsibilities, including driving and handling multiple operational tasks. This experience has contributed to his broad skill set and ability to manage diverse duties effectively.
Previous Internship at Rochester Razorsharks
In 2016, Matthew Doty undertook an internship at Rochester Razorsharks, where he worked for four months. This experience provided him with practical insights and contributed to his foundational professional development.
Education and Qualifications
Matthew Doty earned his Bachelor of Science (B.S.) in Marketing from the State University of New York College at Brockport, where he studied from 2014 to 2016. Additionally, he holds an Associate of Science (A.S.) in Communication and Media Studies from Monroe Community College, where he studied from 2008 to 2012.
Specialization in Customer Service
Matthew Doty has extensive experience in customer service, particularly in the health insurance sector. Since 2016, he has focused on assisting consumers with their health insurance needs through the NYSOH marketplace, leveraging his expertise to provide valuable support and guidance.