Matthew Hayes
About Matthew Hayes
Matthew Hayes is the Operations Manager at Maximus, with extensive experience in various roles within the company and previous positions at TMG Health and CIGNA Healthcare.
Operations Manager at Maximus
Matthew Hayes has been serving as an Operations Manager at Maximus since 2021. His responsibilities likely include overseeing daily operations, managing staff, and improving efficiency and workflows within the company. Maximus, known for its business process management and administrative services, has been leveraging Matthew's expertise to maintain and streamline its operations.
Previous Roles at Maximus
Before his current role, Matthew Hayes held several positions at Maximus. He worked as a Supervisor from 2016 to 2021, a tenure that spanned five years, focusing on managing teams and ensuring operational efficiency. Additionally, he served as an Appeals Consultant from 2014 to 2021, with responsibilities that might have included handling appeals processes and providing consultancy for complex cases.
Experience at TMG Health
Matthew Hayes has extensive experience working at TMG Health in Jessup, PA. His roles included Business Analyst in 2014 for five months, Supervisor from 2013 to 2014 for eleven months, and Team Lead from 2012 to 2013 for one year. These positions involved analyzing business processes, supervising teams, and leading project initiatives to enhance service delivery.
Customer Service at CIGNA Healthcare
In 2009, Matthew Hayes began his professional career as a Customer Service Associate at CIGNA Healthcare. Over the course of a year, he gained significant experience in customer service, dealing with client inquiries and providing support to ensure customer satisfaction.
Education at Kutztown University of Pennsylvania
Matthew Hayes attended Kutztown University of Pennsylvania from 2004 to 2008, where he studied Management and earned a degree in Business. His academic background provided him with the foundational knowledge and skills necessary for a career in management and operations.