Melissa O.
About Melissa O.
Melissa O. is a CSR III at Maximus in Reston, Virginia, with a diverse background in customer service, security, and pet care.
Professional Experience at Maximus
Melissa O. currently works as a Customer Service Representative III (CSR III) at Maximus, located in Reston, Virginia, United States. She has been with the company since 2021. Her role involves providing customer service support and managing customer inquiries, demonstrating her experience and skills in client relations and communication.
Previous Role at YMCA Fairfax County Reston
Between 2018 and 2021, Melissa O. served as a Membership Associate at YMCA Fairfax County Reston in Virginia. During her three-year tenure, she managed membership services, interacting with members to address their needs and concerns. This role highlighted her abilities in community engagement and customer service.
Security Services Experience
In 2017, Melissa O. worked as a Security Officer for Securitas Security Services USA, Inc. in Ashburn, VA. Over a period of six months, she was responsible for ensuring the safety and security of the premises, showcasing her capabilities in maintaining safety standards and procedures.
Professional Pet Care Experience
Melissa O. has a robust background in professional pet care. From 2013 to 2017, she worked as a Professional Pet Sitter at Becky's Pet Care in Sterling and Reston, VA. Prior to this, from 2010 to 2013, she worked as a Professional Pet Sitter and Groomer at Allison's Pampered Pets in Reston, Virginia. Her roles involved taking care of pets, providing grooming services, and ensuring the well-being of animals under her care.
Educational Background
Melissa O. attended Northern Virginia Community College from 2010 to 2015, where she studied General Studies. She also completed her high school education at Jay High School, where she studied General Studies from 1983 to 1987. Her educational background underscores her commitment to continuous learning and personal development.