Michelle Link
About Michelle Link
Michelle Link is the Chief Human Resources Officer at Maximus, with extensive experience in HR leadership roles across various sectors.
Current Role
Michelle Link serves as the Chief Human Resources Officer at Maximus since 2020. Based in Reston, Virginia, she has been instrumental in implementing HR Information Systems to enhance HR operations globally. She has also played a key role in the development of Total Rewards programs, which have significantly improved employee satisfaction and retention.
Previous Positions
Before joining Maximus, Michelle Link was the Executive Vice President of Human Resources at ADS, Inc. from 2018 to 2020. She also held the position of Chief Human Resources Officer at Portfolio Recovery Associates, Inc. from 2011 to 2018. Additional roles include Vice President of Human Resources at BlueCross BlueShield of Tennessee (2009-2011) and Amerigroup Corporation (2004-2009). Earlier in her career, she was an HR Director at CIGNA and an HR Manager at Corning Cable Systems.
Board Membership
Michelle Link served as a Board Member at VOLUNTEER Hampton Roads from 2015 to 2022. Her seven-year tenure demonstrated her commitment to community engagement and organizational development outside of her corporate responsibilities.
Educational Background
Michelle Link holds a Master of Arts in HR and Communications from Ohio University, achieved between 1996 and 1998. She also completed her Bachelor of Science in Business Administration from Stonehill College, graduating in 1996. Her educational foundation has equipped her with the skills needed for her extensive career in human resources.
Special Projects and Initiatives
At Maximus, Michelle Link led the implementation of HR Information Systems and played a pivotal role in developing Total Rewards programs. These initiatives have been crucial in enhancing operational efficiency and employee satisfaction. Additionally, she has contributed significantly to organizational development strategies, fostering a culture of continuous improvement and innovation. Her work aligns with Maximus's mission to address today's challenges and develop solutions for a better tomorrow.