Molly Hail

Molly Hail

Technical Writer @ Maximus

About Molly Hail

Molly Hail is a Technical Writer at Maximus with a background in aviation electronics, software testing, and user experience. She holds degrees in Cybersecurity, Technical and Scientific Communication, and an Associate's degree in Science.

Current Position at Maximus

Molly Hail has been working as a Technical Writer at Maximus since 2021. In this role, she focuses on creating and maintaining technical documentation, ensuring that complex technical information is presented in a clear and accessible manner.

Previous Experience at OpalSoft

From 2019 to 2021, Molly Hail served as both a Software Tester and Technical Writer at OpalSoft in Keyport, Washington. During her tenure, she gained valuable experience in software testing and technical writing, contributing to her proficiency in producing precise and user-friendly technical documentation.

Military Experience in the US Navy

Molly Hail has served in the US Navy in dual capacities. From 2019 to 2021, she worked as an Aviation Electronic Technician in Oak Harbor, Washington, where she enhanced her skills in aviation electronics. Prior to this, from 2015 to 2018, she served as an Information Technology Specialist in Bremerton, Washington, ensuring the smooth operation of IT systems within the Navy.

Educational Background and Degrees

Molly Hail has an extensive educational background. She earned a Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University, graduating in 2023. Additionally, she holds another Bachelor of Science degree in Technical and Scientific Communication from Arizona State University, attained in 2020. Earlier in her academic career, she obtained an Associate of Science degree from Vincennes University in 2017.

Specializations and Areas of Expertise

Molly Hail specializes in User Experience (UX), focusing on making technical communication more accessible and user-friendly. With a strong background in aviation electronics and software testing, she is adept at translating intricate technical information into clear, comprehensible content for end-users.

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