Monica S Hernandez
About Monica S Hernandez
Monica S Hernandez is a Customer Service Representative currently working at Maximus in Edinburg, Texas, with a diverse background in customer service and healthcare roles.
Title
Monica S Hernandez is a Customer Service Representative currently working at Maximus. Based in Edinburg, Texas, she has extensive experience in various customer service roles across multiple companies.
Current Role at Maximus
Since 2022, Monica has been serving as a Customer Service Representative at Maximus in Edinburg, Texas. She brings a wealth of experience and a solid skill set to this position, continuing a career focused on providing excellent customer service.
Previous Roles and Experience
Monica has held several customer service roles over the years. In 2022, she worked for MMC Group LP and SOFTWARE GALAXY SYSTEMS LLC as a Customer Service Representative, each for three months. Prior to that, she was a Rep PA II at Conifer Health Solutions from 2020 to 2021 in Harlingen, Texas. She also worked at Valley Baptist Hospital Brownsville as a PCT/Sitter for three years from 2017 to 2020. Monica's earlier experience includes roles at Maximus and AppleOne Employment Services as a Call Center Representative.
Early Career
Monica's career began in various roles. From 2014 to 2015, she worked as a Customer Service Representative at Teleperformance Edinburg. She also served as a Resident Assistant at Emeritus of Camarillo from 2009 to 2014. Additionally, she worked as a Cashier at Foodmaxx 404 from 2005 to 2007. These positions laid a strong foundation for her subsequent roles in customer service.
Education and Skills
Monica attended Rio Mesa High School from 1985 to 1989, where she pursued a general curriculum that included Spanish and Sign Language. She graduated with a diploma, which helped pave the way for a career that requires strong communication skills. Her education is an essential part of her ability to connect with and serve customers effectively.