Mukund Dubey
About Mukund Dubey
Mukund Dubey is a Senior Analyst in Performance Analytics at MAXIMUS, with extensive experience in regulatory compliance, quality assurance, and research assistance.
Company
Mukund Dubey currently works at MAXIMUS as a Senior Analyst, Performance Analytics. MAXIMUS is located in the Baltimore, Maryland Area. Mukund has been with the company since 2015.
Title
Mukund Dubey holds the position of Senior Analyst, Performance Analytics at MAXIMUS. He is responsible for implementing performance tracking tools utilized by project management to monitor and report on agent performance. Additionally, Mukund automates reporting processes and conducts project-level volume forecasts and capacity planning.
Education and Expertise
Mukund Dubey completed a Master of Science (MS) in Analytics from Harrisburg University of Science and Technology (2016-2018). He holds a Master of Business Administration (MBA) in Business Administration and Management from American University - Kogod School of Business (2013-2015). Mukund also achieved a Bachelor of Engineering (B.E.) in Information Technology from SGSITS, Indore (2007-2011). His expertise includes performance analytics, regulatory compliance, business administration, and information technology.
Previous Positions
Before joining MAXIMUS, Mukund Dubey worked as a Regulatory Compliance Intern at Biodenta in Maryland, United States (2014, 7 months). He was a Research Assistant at American University in the Washington D.C. Metro Area (2013-2015). Mukund also held roles at Accenture in India as a Quality Assurance Analyst in Chennai (2012-2013, 10 months) and Quality Assurance Associate (2011-2012, 1 year).
Achievements
At MAXIMUS, Mukund Dubey led the development of staffing estimates for bids and proposals exceeding $100 million across two states. He implemented performance tracking tools currently used by project management and automated reporting processes, achieving a 70% reduction in reporting lead time. Mukund also conducts project-level volume forecasts and capacity planning using Arena simulation software and performs ad-hoc operational analyses to provide insights into agent performance and changing operational environments.