Nakisha Simms
About Nakisha Simms
Nakisha Simms is an Operations Manager at Maximus with extensive experience in customer service management, having previously worked at Centene Corporation and Aetna.
Title and Current Position
Nakisha Simms is an Operations Manager at Maximus. She has been working in this role since 2021. In her current position, she oversees operations, ensuring that workflows run smoothly and efficiency is maintained across various projects.
Experience at Centene Corporation
Nakisha Simms worked at Centene Corporation as a Customer Service Manager from 2017 to 2020. During her three-year tenure, she managed customer service teams, focusing on enhancing customer satisfaction and streamlining service processes.
Roles at Aetna
Nakisha Simms had an extensive career at Aetna, holding multiple positions over several years. She started as a Customer Service Representative from 2009 to 2011. She then advanced to Customer Service Lead from 2011 to 2013. Following that, she served as Customer Service Supervisor from 2013 to 2017, before briefly taking on the role of Customer Service Manager in 2017.