Nav Atwal
About Nav Atwal
Nav Atwal is an Enterprise Architect and Director of Engineering at Maximus with over 20 years of experience in IT, specializing in strategic planning, architecture, and stakeholder management.
Title and Current Role
Nav Atwal serves as an Enterprise Architect and also holds the position of Director of Engineering at Maximus, a role he has been in since 2018. He is based in Washington, District of Columbia, United States. His expertise and leadership contribute to the company’s strategic technology implementations and projects.
Education and Certifications
Nav Atwal has a robust educational background with a Stanford LEAD Innovation Program from the Stanford University Graduate School of Business, completed in 2023. He also earned an MSc in Business Management from Birmingham City University in 2003 and a BA (Hons) in Marketing from the University of Wolverhampton, completed in 2002. Additionally, he holds numerous expert-level technical certifications including Cisco CCIE, VMware VCP, Microsoft MCITP, and AWS certifications.
Career Experience
Nav Atwal has over 20 years of progressive experience in the IT industry. His career includes roles such as Enterprise Architect at American Express Global Business Travel from 2017 to 2019 and at Catholic Health from 2016 to 2017. He has also worked in various capacities at companies like World Wide Technology, SWIFT, Dimension Data, ThruPoint, Accenture, Man Investments, Atos Origin, Michael Page, British Telecom, and Cable & Wireless Communications. His extensive experience covers a wide range of IT disciplines, focusing on strategic planning, architecture, delivery, engineering, and stakeholder management.
Technical Expertise
Nav Atwal possesses extensive technical expertise in Collaboration & Contact Centre technologies, including UCaaS, CCaaS, Customer Experience (CX), Omnichannel, Artificial Intelligence (AI), and Machine Learning (ML). He is highly knowledgeable in Network (SDN, SDWAN), Cybersecurity (SASE, ZTNA), Data Center, Cloud Engineering, Automation, Software Development, Service Delivery, Program Management, and Consulting. His knowledge spans offerings from leading providers such as Cisco, Microsoft, Zoom, AWS Connect, Genesys, and NICE.
Leadership and Project Contributions
Nav Atwal acts as an influential and trusted technology advisor to CxO level audiences. He leads and collaborates in large-scale global technology modernization projects, aligning company strategy and vision with technology solutions, business requirements, roadmaps, and program planning. His key skills include IT strategy, execution, technology roadmaps, change management, IT service transition, technical design, RFP/proposal writing, operations, disaster recovery, engineering, outsourcing, managed services, vendor/channel management, governance, compliance, and process change.