Nicole Boose
About Nicole Boose
Nicole Boose is an Advanced Data Entry Customer Service Representative at MAXIMUS with over 5 years of experience in call center customer service and holds an Associate Degree in Applied Science with a major in medical records/assistant.
Current Title and Role
Nicole Boose is currently employed as an Advanced Data Entry Customer Service Representative at MAXIMUS. She has been in this role since 2014, operating in the Greater Chicago Area. Her responsibilities likely include managing data entry tasks with a high level of accuracy, along with providing customer support services.
Previous Work Experience
Nicole Boose has an extensive background in customer service and call center operations. Prior to her current role at MAXIMUS, she worked as a Customer Service Representative within the same company for a brief period in 2014. She also served as a Customer Call Center Agent at Aon Hewitt, and as a Call Center Representative at the Regional Transit Authority, where she accumulated two years of experience from 2011 to 2013.
Educational Background
Nicole Boose has a solid educational foundation in medical and clinical fields. She attended Coyne College from 2011 to 2013 and earned an Associate of Science (A.S.) in Medical/Clinical Assistant and an Associate of Arts (A.A.) in Allied Health and Medical Assisting Services. Furthermore, she studied Radiologic Technology/Science at City Colleges of Chicago-Malcolm X College from 2006 to 2008, where she accrued college credits.
Specialized Skills and Expertise
Nicole Boose possesses more than five years of experience in call center customer service. Her skill set includes intermediate to professional-level expertise in data entry tasks. This combination of customer service experience and data management capability likely contributes to her effectiveness in her current role at MAXIMUS.