Nicole Lawrence
About Nicole Lawrence
Nicole Lawrence is a CSR 2 - NYSOH Quality Control at Maximus with a background in business and technology management.
Current Role at Maximus
Nicole Lawrence currently holds the position of CSR 2 - NYSOH Quality Control at Maximus. She has been a part of the team since 2020. In her role, Nicole is involved in quality control processes related to the New York State of Health (NYSOH), ensuring compliance and service standards are consistently met.
Previous Employment at Target
Before joining Maximus, Nicole Lawrence worked at Target as a Front End Associate. She served in this capacity from 2013 to 2021, accumulating eight years of experience. During her tenure, she was responsible for a range of front-line customer service tasks including checkout, customer inquiries, and managing the front-end area of the store.
Internship Experience at Disney
In 2013, Nicole Lawrence gained valuable experience through an internship with Disney in the Orlando, Florida area. Though the internship lasted for one month, it provided her exposure to the operations within a global entertainment giant.
Role at Sears Holdings Corporation
Nicole Lawrence also worked at Sears Holdings Corporation as a Cash-Office and Human Resource Assistant between 2012 and 2013 in Schenectady, NY. In this role, she handled responsibilities related to cash office operations and provided assistance in human resource tasks.
Educational Background
Nicole Lawrence holds multiple degrees. She earned her Master of Business Administration (MBA) in Technology Management from SUNY Polytechnic Institute. Additionally, she completed a Bachelor of Business Administration (BBA) in Business and Technology Management from the State University of New York at Delhi in 2017. Prior to that, she achieved an A.S. in Human Services from Schenectady County Community College in 2015.