Pamela Hester
About Pamela Hester
Pamela Hester is a Vaccine Scheduler at Maximus, with a background in customer service and medical insurance coding. She has experience working remotely and is knowledgeable about CDC regulations and translation services.
Current Role at Maximus
Pamela Hester has been working remotely as a Vaccine Scheduler at Maximus since February 2021. Her role involves assisting callers with vaccine-related inquiries, utilizing a comprehensive understanding of CDC regulations and procedures. Additionally, she facilitates translation services for non-English speaking callers, ensuring accessibility and clear communication.
Past Experience at Millennial Services and SYKES
In 2020, Pamela Hester worked as a Customer Support Agent at Millennial Services for two months. Prior to that, she served as a Customer Service Advocate at SYKES from 2019 to 2020, also for two months. These roles involved addressing customer inquiries and providing effective support and resolution to various concerns.
Role at Appen and Blue Cross Blue Shield of South Carolina
From 2019 to 2021, Pamela was employed by Appen as a Social Media Rater for a duration of two years. In 2014, she held a position at Blue Cross Blue Shield of South Carolina as a Claims Customer Service Advocate in Florence, South Carolina, for three months. These positions enabled her to develop a range of skills in customer service and social media analysis.
Education and Qualifications
Pamela Hester completed her studies in Medical Insurance Coding Specialist/Coder at Florence-Darlington Technical College in 2015. She also obtained a certificate in Medical Insurance Billing & Coding from the American Professional Institute between 2009 and 2010. Her high school education was completed at Darlington High School, where she received a diploma in General Studies from 1999 to 2003.
Previous Employment at Avon Products, Inc and Olsten Staffing
From 2010 to 2019, Pamela Hester worked as an Independent Sales Representative at Avon Products, Inc in Darlington, South Carolina. Additionally, she served as a Hazard Insurance Processor at Olsten Staffing in Florence, SC, for three months in 2013. These roles contributed to her extensive experience in sales and insurance processing.