Patricia A Rash
About Patricia A Rash
Patricia A. Rash is the Senior Director of the Contact Center at Maximus, with extensive experience in leadership roles at Xerox, Pitney Bowes, and Eastman Kodak.
Title
Patricia A Rash is currently the Senior Director Contact Center at Maximus. She has held this position since 2016, working in Reston, Virginia, United States.
Career at Maximus
Patricia A Rash joined Maximus in 2016. As the Senior Director Contact Center, she is responsible for overseeing the operations and strategic direction of the contact center. Based in Reston, Virginia, she plays a crucial role in driving performance and efficiency in customer service operations.
Previous Roles at Xerox
Before joining Maximus, Patricia A Rash had a substantial career at Xerox. She served as Vice President of Remote Technical Services and Escalated Technical Support from 2013 to 2016. Prior to that, she was the Vice President for North America's Customer Support Centers from 2009 to 2013. Additionally, she held the role of Senior Operations Manager from 2006 to 2008 and Senior Operation Managers from 2006 to 2007, all based in Norwalk, Connecticut.
Career at Pitney Bowes
Patricia A Rash was the Director of Service Operations at Pitney Bowes from 1999 to 2006. She spent seven years in this role, based in Stamford, Connecticut, United States. Her work involved enhancing service operations and managing teams to deliver high-quality service.
Career at Eastman Kodak
Patricia A Rash worked at Eastman Kodak from 1985 to 1997. In her role as District Manager, she was based in Rochester, New York, United States. She spent twelve years overseeing district operations, contributing to the company's objectives in a significant capacity.
Education and Expertise
Patricia A Rash holds a Master of Science in Management and Finance from Cambridge College, studied from 1993 to 1994. She also completed her Bachelor of Science in Human Resources and Human Resource Management at Roberts Wesleyan College from 1989 to 1991. Her educational background in management, finance, and human resources complements her extensive professional experience in leadership and operations management.