Paulo Roque
About Paulo Roque
Paulo Roque is a Customer Service Representative at MAXIMUS in Pittston, Pennsylvania, with a background in marketing, sports marketing, material handling, merchandise processing, and accounting.
Current Position at MAXIMUS
Paulo Roque has been serving as a Customer Service Representative at MAXIMUS since 2019. Located in Pittston, Pennsylvania, Paulo assists customers by providing essential services and support. His role involves managing a variety of customer inquiries, ensuring a high level of satisfaction. His tenure at MAXIMUS highlights his dedication to customer service excellence.
Previous Roles in Sales and Marketing
Before joining MAXIMUS, Paulo Roque gained experience as a Sales Marketing Trainee at Penn Executives, Inc. in 2019, albeit for a brief period of one month. Additionally, he served as a Sports Marketing Intern at iBall United in Pottstown, PA for three months in 2018. These roles helped him develop a foundational understanding of marketing strategies and customer engagement.
Experience in Logistics and Retail
Paulo Roque's career also includes roles in logistics and retail. He worked as a Material Handler at The Nature's Bounty Co. in Hazleton, PA for two months in 2017. Prior to that, he served as a Merchandise Processor at AMERICAN EAGLE OUTFITTERS INC. from 2016 to 2017, where he was responsible for organizing merchandise and ensuring efficient operations.
Restaurant and Accounting Internships
Early in his career, Paulo Roque held a position as a Restaurant Server at Eddie's American Diner from 2014 to 2015. He also gained valuable experience as an Accounting Intern at Westmoreland Country Club in 2010. These roles provided him with a diverse skill set, ranging from customer service in hospitality to financial administration.
Educational Background
Paulo Roque holds a Bachelor of Science in Marketing/Marketing Management from Penn State University, which he achieved between 2014 and 2018. Additionally, he earned a Certificate in Business Administration and Accounting from Fortis Institute-Forty Fort in 2010. His educational qualifications underpin his comprehensive understanding of business operations and marketing principles.