Pawani Mohapatra, Msba
About Pawani Mohapatra, Msba
Pawani Mohapatra is a Speech Data Analyst at Maximus with a strong background in data analysis and healthcare analytics. She holds multiple advanced degrees in technology and business analytics and has extensive experience in speech analytics and business intelligence reporting.
Current Role at Maximus
Pawani Mohapatra currently serves as a Speech Data Analyst at Maximus, a position she has held since 2021. In this role, she leads Speech Analytics projects, providing solutions that generate actionable insights from contact center interactions. She utilizes tools such as CallMiner and Genesys to research speech data and communicates her analysis to stakeholders. Additionally, she creates Business Intelligence reports using PowerBI, integrating data from various sources to provide comprehensive insights.
Previous Experience at The Rawlings Group
Pawani Mohapatra gained significant experience at The Rawlings Group, where she worked as a Data Analyst from 2020 to 2021. Prior to that, she held the position of Intern/Co-op Analyst in the Data Integrity Group from 2019 to 2020. During her tenure, she developed her analytical skills and contributed to data integrity projects, honing her expertise in data analysis and management.
Academic Background and Education
Pawani Mohapatra holds multiple advanced degrees in fields related to data and computer science. She earned a Master's degree in Business Analytics from the University of Louisville in 2020 and was awarded the Dean’s Citation Award for her outstanding performance. Prior to that, she completed a Master's degree in Data and Information Management from Radford University as a transfer student in 2019. She also holds a Master of Technology (MTech) in Computer Science and Engineering from KiiT University, completed in 2013. Additionally, she earned a Bachelor of Technology (BTech) in Computer Science and Engineering from Biju Patnaik University of Technology, Odisha, in 2010.
Experience as a Research Assistant
From 2018 to 2019, Pawani Mohapatra worked as a Research Assistant at Radford University College of Graduate Studies and Research. During this period, she was involved in various research projects, which helped her develop a strong foundation in academic research and data analysis. Her role as a Research Assistant significantly contributed to her understanding of data dynamics and analytical methods.
Early Career at Mphasis
Pawani Mohapatra began her professional career as a Software Engineer at Mphasis, where she worked from 2010 to 2011. During her tenure, she gained valuable experience in software engineering and development, which laid the groundwork for her future roles in data analysis and business intelligence. This early career experience provided her with technical skills that continue to benefit her in her current analytical roles.