Praveen Karanam
About Praveen Karanam
Praveen Karanam is an Admin Clerk at MAXIMUS with a diverse background in customer service, technical support, and management roles across various companies.
Title
Praveen Karanam currently holds the position of Admin Clerk at MAXIMUS in Victoria, British Columbia, Canada.
Professional Experience at TELUS
Praveen Karanam served as a Brand Ambassador Lead at TELUS from 2019 to 2020 in Victoria, Canada. His tenure lasted for 11 months, during which he was likely involved in customer engagement and promoting TELUS brand initiatives.
Role at MAXIMUS
Since 2019, Praveen Karanam has been working as an Admin Clerk at MAXIMUS in Victoria, British Columbia, Canada. His responsibilities include preparing and imaging incoming documents. He manages interactions with callers, clients, and colleagues, and completes periodic certifications on policies and procedures set by MAXIMUS Canada, legislation, and clients.
Experience at Cognizant
From 2014 to 2018, Praveen Karanam worked at Cognizant in Pune Area, India, as a System Engineer for four years. His role likely involved working on IT Service Management (ITSM) platforms, supporting operations related to banking, retail credit cards, technical support, Google Maps, and SAP service desks.
Previous Positions at Dell and GE Capital
Praveen Karanam has a background in technical support and process development. He worked at Dell as Sr. Technical Support for four months in 2012 and at GE Capital as Process Developer for a year from 2011 to 2012, both in Hyderabad Area, India.
Educational Background
Praveen Karanam holds a Master of Global Management from Royal Roads University, where he studied Business Administration and Management from 2018 to 2020. He also earned a B.Sc. in Maths, Statistics, and Computers from Pydah Degree College from 2005 to 2008. His secondary education was completed at Shiridi Sai Vidya Vihar, earning an SSC from 2001 to 2003.