Priya Pillai
About Priya Pillai
Priya Pillai is the Manager of Support Services at MAXIMUS with extensive experience in service operations and business process analysis within the insurance and financial services sectors.
Title
Priya Pillai holds the title of Manager - Support Services at MAXIMUS. She has extensive experience working in support services and business analysis roles since at least 2015. Her current professional responsibilities involve overseeing support service operations.
Company
Priya Pillai is currently employed at MAXIMUS, a company specializing in government services. She began her tenure at MAXIMUS in 2015 as a Business Analyst in Austin, Texas, and transitioned to her current role as Manager - Support Services at the same location. MAXIMUS focuses on providing health and human services solutions to clients globally.
Previous Experience at Tata AIG Life Insurance
Prior to her current role, Priya Pillai served as Assistant Manager - Customer Service at Tata AIG Life Insurance from 2000 to 2005. In this role, she managed customer service operations and contributed to the company's service excellence. Her experience in the insurance sector provided her with a solid foundation in customer relationship management and service delivery.
Previous Experience at Datamatics Financial Services Limited
From 1999 to 2001, Priya Pillai worked as an Executive at Datamatics Financial Services Limited. Her work here focused on business processes within the financial services domain. This early career experience equipped her with a thorough understanding of financial service workflows, laying the groundwork for her future roles.
Education and Expertise
Priya Pillai holds a degree in Chemistry from SIES, Mumbai University. Her academic background in chemistry, combined with her professional experience, has given her a unique analytical perspective on business processes. She is known for her in-depth knowledge of business processes in the financial services industry and her capability in service operations management.