Rachel R.
About Rachel R.
Rachel R. is a Customer Service Representative at Maximus and a Referral Agent at Young Real Estate Connect LLC, with a diverse background in various roles across multiple industries.
Professional Experience
Rachel R. is currently a Customer Service Representative at Maximus in Newport News, Virginia, and works remotely. She also serves as a Referral Agent for Young Real Estate Connect LLC in Florida. Previously, she held positions at various organizations, including managing GetRachelRay and mutual advisory roles at AdvisoryCloud for several companies. Additionally, Rachel has worked in diverse roles such as Licensed Massage Therapist, Call Center Supervisor, and Substitute Teacher.
Professional Background
Rachel's professional journey is marked by a wide-ranging experience across multiple industries. She served as an Advisory Board Member for multiple firms under AdvisoryCloud, including FlxTran, Empower Living, RoboNegotiator, Vijilan, and Audit Prodigy. Her past roles also include positions at Relax or Knot, Talend, Realty Connect, ADC Serenity Hands, Canzell Realty, Financial Education Services Inc., and Ferguson Enterprises. Her long tenure at LegalShield and contributions as various roles including Business Director highlight her versatile career path.
Educational Background
Rachel has a diverse educational background with studies at various institutions. She holds a Master of Science in Information Systems Management and another MS in Accounting and Finance from Keller Graduate School of Management of DeVry University. Additionally, she earned a Bachelor of Science in Business Professional Management from Nova Southeastern University and an Associate of Arts from Valencia College. Her other academic pursuits include studying Chemistry at Fisk University and Law at Florida Agricultural and Mechanical University.
Skills and Certifications
Rachel has honed various skills throughout her career, including customer service, leadership, and sales. She completed a fellowship at SV Academy in Selling Skills and Sales Operations. Moreover, she has a certificate in Massage Therapy/Therapeutic Massage from Southeastern Institute. Her roles in different companies have equipped her with a broad skill set, making her adept in fields such as real estate, massage therapy, advisory services, and customer relations.
Key Projects and Initiatives
During her tenure at LegalShield, Rachel led SDR efforts across seven states. She was instrumental in onboarding over 200 individual, small business, and corporate clients. She also trained and mentored 50 associates, receiving awards for high productivity, retention, and customer service. Rachel's multifaceted career includes a passion for raising the vibration of others and enjoying hobbies like TV show production and developing multiple income streams.