Ramesh Samarakody
About Ramesh Samarakody
Ramesh Samarakody is a Deskside Support Technician 2 at Maximus in Rochester, New York, with a background in IT support and education in computer sciences from the City University of New York-Herbert H. Lehman College.
Title
Ramesh Samarakody holds the position of Deskside Support Technician 2 at Maximus. His role involves providing technical support to end-users, ensuring smooth operation and troubleshooting of desktops and related hardware and software issues.
Company
Ramesh works at Maximus, a company known for its essential services in government contracting. Maximus supports various departments by offering comprehensive technology solutions, where Ramesh plays a crucial role in deskside support.
Previous Experience at LaGuardia Community College
Before joining Maximus, Ramesh worked at LaGuardia Community College as an IT Support specialist for ten years. During this period, he provided technical support and maintenance for the college’s IT infrastructure, assisting both students and faculty with their technological needs.
Education and Expertise
Ramesh Samarakody studied at the City University of New York-Herbert H. Lehman College. He earned a Bachelor of Science (BS) in Computer/Information Technology Administration and Management and a Bachelor of Applied Science (BASc) in Computer and Information Sciences and Support Services between 2011 and 2013. His academic background laid a strong foundation for his technical skills and knowledge.