Rebecca Chaffin, MBA
About Rebecca Chaffin, MBA
Rebecca Chaffin, MBA, is a Training Manager at Maximus with extensive experience in training, customer experience, and education roles.
Current Role as Training Manager
Rebecca Chaffin, MBA, is currently employed at Maximus as a Training Manager. She is responsible for supporting 15 senior managers and external contractors such as High Point Global and Next Generation Support. In this role, Rebecca acts as a liaison for the Centers for Medicare and Medicaid Services contract. She oversees a team of over 200 members across multiple functional areas to maintain Service Level Agreements and Quality metrics.
Previous Experience at Somerset Community College
From 2018 to 2020, Rebecca Chaffin worked as an Adjunct Faculty Instructor at Somerset Community College in London, Kentucky. During her tenure, she was involved in developing and delivering course material while supporting the academic growth of her students.
Experience at General Dynamics Information Technology
Rebecca Chaffin has extensive experience at General Dynamics Information Technology. From 2015 to 2018, she served as a Customer Experience Liaison, where she coordinated initiatives to improve Training and Quality Departments. Prior to this role, she worked as a Training Supervisor from 2014 to 2015 and as a Technical Instructor from 2013 to 2014. Her responsibilities included managing teams and providing technical expertise for various training programs.
Role at Pennyrile Allied Community Services
Rebecca Chaffin worked at Pennyrile Allied Community Services as a Consumer Education Coordinator from 2008 to 2012. In this position, she was responsible for educating consumers on various topics and ensuring that community members received the necessary support and information.
Educational Background
Rebecca Chaffin earned her Master of Business Administration (MBA) specializing in Business Administration and Management from the Keller Graduate School of Management of DeVry University from 2009 to 2011. She also holds a Bachelor of Arts (BA) degree in Human Services and Counseling from Lindsey Wilson College, completed in 2007, and an Associate of Arts and Sciences (AAS) degree in Criminal Justice from Somerset Community College, obtained in 2007.