Ricardo Guerrero
About Ricardo Guerrero
Ricardo Guerrero is a Contact Center Supervisor at Maximus, with a distinguished 20-year career in the United States Navy and extensive experience in operations and leadership roles.
Current Position at Maximus
Ricardo Guerrero currently holds the position of Contact Center Supervisor at Maximus. He started working at Maximus in 2019, bringing his extensive experience to the role. Ricardo supervises a team dedicated to the New York State vaccination initiative, ensuring optimal performance and compliance with program requirements.
Previous Role as Assistant at Mackies Munchies
In 2019, Ricardo Guerrero worked as an Assistant at Mackies Munchies in Orange Park, FL. During his 7-month tenure, he contributed to operational tasks and customer service in a dynamic food service environment.
Operations Supervision at One Call Care Management
Before joining Maximus, Ricardo Guerrero served as Operations Supervisor at One Call Care Management in the Jacksonville, Florida area. From 2011 to 2019, he oversaw various operational functions, enhancing service delivery and workforce management over his 8-year tenure.
Military Service with the United States Navy
Ricardo Guerrero had a distinguished 20-year career in the United States Navy, serving from 1991 to 2011. As an Operations Specialist based in Jacksonville, Florida, he took on significant training and leadership roles, achieving substantial experience in operational coordination. Ricardo was awarded ten Navy Achievement Medals, recognizing his exceptional contributions and work ethic throughout his military service.
Educational Background
Ricardo Guerrero attended Paul Robeson High School for Business and Technology, where he studied Business and earned his High School Diploma from 1986 to 1990. His education provided a foundational understanding of business principles, which he later applied throughout his diverse career.