Robert Brooks
About Robert Brooks
Robert Brooks is a Client Enrollment Services professional at Maximus and a Customer Consultant at Peoples Gas with extensive experience in customer service and workforce management.
Title
Robert Brooks holds the title of Client Enrollment Services at Maximus. This role involves responsibilities centered around client engagement and ensuring clients are successfully enrolled in various programs and services offered by the company.
Current Role at Peoples Gas
Since 2016, Robert Brooks has worked as a Customer Consultant at Peoples Gas in Chicago, Illinois. In this role, he is responsible for assisting customers with their inquiries and issues related to gas services, providing solutions and support to ensure customer satisfaction.
Previous Experience at Comcast
Robert Brooks has held two significant roles at Comcast in Philadelphia, Pennsylvania. From 2005 to 2011, he worked as a Customer Response Team Analyst where he addressed customer complaints and resolved issues. Following this, from 2011 to 2013, he held the position of Work Force Order Management, a role that involved managing and coordinating workforce orders efficiently.
Education and Expertise
Robert Brooks attended the Career Development Institute, where he studied Business and Computer Applications from 1991 to 1993. His education provided a foundation in business principles and technical skills, preparing him for various roles in customer service and workforce management.