Rosa Gonzalez Compres
About Rosa Gonzalez Compres
Rosa Gonzalez Compres is a Bilingual CSR Tier 2 at Maximus Federal Services, Inc. with experience in logistics, child care, and office management.
Current Title at Maximus Federal Services
Rosa Gonzalez Compres currently holds the position of Bilingual CSR Tier 2 at Maximus Federal Services, Inc. since 2018. In this role, she leverages her bilingual proficiency in Spanish and English to deliver comprehensive customer service. Her responsibilities include handling complex customer issues and providing support across various communication channels.
Previous Work Experience in Child Care
Before joining Maximus Federal Services, Rosa spent two years working as a self-employed child care provider in Escondido, California, from 2015 to 2017. In this role, she was responsible for supervising and caring for children, ensuring their safety, and engaging them in educational and recreational activities.
Logistics Coordinator Role at CEVA Logistics
Rosa worked as a Logistics Coordinator III for CEVA Logistics from 2013 to 2015 in Poway, CA. During her time there, she managed logistics operations, coordinated shipments, and ensured efficient transportation of goods. Her role involved meticulous planning and coordination with various stakeholders to ensure timely delivery and cost-effective logistics solutions.
Engineering and Facilities Assistant at Sony Electronics
Rosa held the position of Engineering/Facilities Assistant at Sony Electronics from 2010 to 2012. Stationed at Sony's corporate office in San Diego, she provided administrative support, managed facility-related tasks, and assisted engineering teams in their day-to-day operations. Her role required a high level of organizational skills and attention to detail.
Office Management Experience at Pacifica Carrier & Health Services
From 1998 to 2004, Rosa worked as an Office Manager at Pacifica Carrier & Health Services, Inc. She was responsible for overseeing office operations, managing administrative staff, and ensuring efficient workflow within the organization. Her role involved handling office logistics, maintaining records, and providing support to senior management.
Educational Background
Rosa Gonzalez Compres studied at San Diego City College in 1970. Although the duration of her studies there is unspecified, she has since developed a range of skills in nursing, personal health care, respiratory therapy, and physical rehabilitation therapy over the past four years.
Skills and Expertise
Rosa possesses a diverse skill set, including expertise in nursing, personal health care, respiratory therapy, and physical rehabilitation therapy. Her bilingual proficiency in Spanish and English significantly enhances her customer service capabilities. Additionally, she has been trained as a Specialist Tier 2 Customer Service Representative, equipping her with specialized skills to handle complex customer service queries.