Rosalind Griffin
About Rosalind Griffin
Rosalind Griffin is a Customer Service Specialist at MAXIMUS with extensive experience in customer service roles at various companies.
Title
Rosalind Griffin is a Customer Service Specialist who has been working at MAXIMUS since 2017.
Education and Expertise
Rosalind Griffin obtained a Master's degree in Human Resources and Health Care Management from American Intercontinental University in 2007. She also earned a Bachelor's degree in Business Administration from the same institution, graduating in 2006.
Work Experience at MAXIMUS
Rosalind Griffin has been a Customer Service Specialist at MAXIMUS since 2017. Her role involves handling customer inquiries and providing solutions to ensure customer satisfaction. MAXIMUS is known for its services in government program management and customer service.
Previous Roles at Wipro
Before joining MAXIMUS, Rosalind worked as a Customer Service Representative at Wipro from 2014 to 2016. Wipro is a global leader in information technology, consulting, and business process services, where she gained significant experience in client interactions and problem resolution.
Work Experience at Alorica
In 2014, Rosalind worked at Alorica as a Back Office Customer Service Representative for 5 months in Kennesaw, Georgia. Alorica specializes in customer experience solutions and outsourced contact management.
Tenure at Crawford & Company
Rosalind Griffin served in multiple roles at Crawford & Company. From 2010 to 2013, she was a Claims Support Specialist on a seasonal basis. Before that, she worked as a PBX Operator from 2001 to 2010, which involved managing the company's telephone exchange system.