S Potter
About S Potter
S Potter is an Analyst, Business Systems & Applications at Maximus Federal Services, Inc., with extensive experience in various roles at General Dynamics Information Technology and other companies.
Current Title and Role at Maximus Federal Services
S Potter currently works as an Analyst, Business Systems & Applications at Maximus Federal Services, Inc. The role has been held since 2018, focusing on the analysis and improvement of business systems and applications within the company. Specific projects or initiatives during this tenure are not detailed.
Support Lead Experience at General Dynamics Information Technology
From 2016 to 2018, S Potter held the position of Support Lead, Business Systems & Applications at General Dynamics Information Technology. This role involved leading support activities for business systems and applications, ensuring they met user needs and operational requirements during their tenure.
Performance Analyst Role at General Dynamics Information Technology
Between 2014 and 2016, S Potter worked as a Performance Analyst in the Quality Insight division at General Dynamics Information Technology. In this role, S Potter focused on evaluating and analyzing performance metrics to enhance quality and efficiency in business operations.
Project Administration at General Dynamics Information Technology
S Potter served as Project Administrator at General Dynamics Information Technology from 2012 to 2014. Responsibilities included coordinating projects, managing timelines, and ensuring that project objectives were met effectively and efficiently.
Customer Service Background at Vangent and Wellmark BlueCross & BlueShield
S Potter has a robust background in customer service, having worked as a Customer Service Representative at Vangent, a General Dynamics Company, from 2009 to 2012, and as a Customer Service Associate - BlueCard Representative at Wellmark BlueCross & BlueShield from 2005 to 2009. These roles involved resolving customer queries, providing service support, and maintaining customer satisfaction.