Sandra Booker
About Sandra Booker
Sandra Booker is an Operations Manager at Maximus with over 20 years of experience in customer service, particularly in call center environments. She holds a Bachelor's degree in Human Services from Southeastern University.
Title
Sandra Booker is currently the Operations Manager at Maximus, a position she has held since 2021.
Company
Maximus employs Sandra Booker as its Operations Manager. The company benefits from her extensive experience in customer service and call center management.
Previous Positions
Sandra previously worked as a CQA Contact Center Supervisor at Maximus from 2020 to 2021 in Kansas, United States. Before that, she served as a Program Coordinator at Seedco in Memphis, Tennessee for four months in 2019-2020. She also held the role of Operations Supervisor at Express Scripts in Memphis, Tennessee from 2011 to 2019.
Education and Expertise
Sandra Booker earned a Bachelor's degree in Human Services from Southeastern University, where she studied from 2010 to 2013. She has over 20 years of experience in customer service, particularly in fast-paced call center settings.
Background and Skills
Sandra has managed a call center environment with up to 600 representatives, demonstrating strong leadership and organizational skills. Known for her charitable, kind, and empathetic management style, she excels in sharing knowledge to achieve company goals.