Sandra C.
About Sandra C.
Sandra C. is a Bilingual Customer Service Representative at Maximus with a background in sociology and psychology, and extensive experience in customer service and administrative roles.
Current Position at Maximus
Sandra C. is currently working as a Bilingual Customer Service Representative at Maximus since 2022. Based in New York, she leverages her language skills to provide customer support, addressing queries and concerns for a diverse clientele. Her role involves interacting with customers, solving service-related issues, and ensuring satisfaction through effective communication.
Previous Roles in Customer Service and Administrative Support
Before her current role, Sandra C. has held various positions across multiple industries in New York. She worked as a Front Desk Receptionist at The Goodkind Group, LLC in 2021-2022, and as a Guest Services Team Member at Exhibition Hub in 2021. Additionally, she served as a Data Entry Clerk at Rosh Maternal-Fetal Medicine in 2020-2021, and an In-Store Shopper at Amazon in 2020.
Experience in Education and Childcare
Sandra C. has a significant background in education and childcare. She was a Booking Agent and Hospitality Agent at the YMCA of Greater New York from 2018 to 2020. Moreover, she spent over three years working as a Babysitter for Sittercity from 2016 to 2019. These roles enriched her ability to interact with and manage children while providing essential services to their families.
Educational Background and Academic Achievements
Sandra C. has a well-rounded academic background centered on social sciences. She earned her Bachelor's degree in Sociology with a minor in Psychology from Queens College, where she studied from 2018 to 2021. Prior to this, she completed a program in Early Childhood Education and Teaching at Borough of Manhattan Community College between 2015 and 2017. Her high school education was completed at William Cullen Bryant High School from 2011 to 2015.
Career Aspirations in Social Services and Human Resources
Sandra C. aspires to transition into the Social Service or Human Resources field. Throughout her career and academic journey, she has gained valuable insights into teamwork, collaboration, and effective communication. Her diverse experience, from administrative roles to hands-on childcare, positions her to contribute significantly to these sectors.