Sarah Overcash
About Sarah Overcash
Sarah Overcash is the Director of Digital Contact Strategies at Maximus, with extensive experience in digital product and mobile banking management roles at Bank of America and Suntrust Bank.
Current Position at Maximus
Sarah Overcash has held the title of Director of Digital Contact Strategies at Maximus since 2015. Based in Reston, Virginia, she is responsible for overseeing digital contact initiatives and strategies within the organization. Her role at Maximus involves the development and implementation of digital contact solutions to improve customer interactions and service efficiency.
Previous Role at Bank of America
Before joining Maximus, Sarah Overcash served as Senior Vice President, Digital Product Management - Director of Help and Support at Bank of America from 2013 to 2015. In this role, based in Charlotte, North Carolina, she focused on enhancing digital customer support and product management.
Experience in Mobile Product Management
Sarah Overcash's expertise in mobile product management was honed during her time as Senior Vice President, Mobile Product Management - Mobile Solutions Manager at Bank of America from 2010 to 2013. In this Charlotte, North Carolina-based role, she managed mobile solutions, emphasizing the development and refinement of mobile banking products.
Career at SunTrust Bank
Sarah Overcash's career at SunTrust Bank spanned multiple roles from 1999 to 2010 in Atlanta, Georgia. She held positions including VP, Mobile Banking Channel Manager, and AVP, Bill Pay Product Manager. Her responsibilities included managing various banking channels and digital payment solutions, contributing to the bank's technological advancements.
Educational Background
Sarah Overcash holds a Master of Business Administration in Marketing from Georgia State University - J. Mack Robinson College of Business, completed from 2006 to 2009. She also earned a Bachelor of Science in Finance from DePaul University, where she studied from 1993 to 1997. Additionally, she attended Tbs Education for studies in Marketing and Management in 2009.