Scott Hough
About Scott Hough
Scott Hough is a Customer Service Representative at Maximus with over 20 years of experience in customer service and market research, and is also a Co-Founder of The Vintage Gamers.
Current Position at Maximus
Scott Hough currently holds the position of Customer Service Representative at Maximus. He has been working in this role since 2021 in Lawrence, Kansas, United States. His responsibilities include providing information to the public and addressing customer complaints, leveraging over 20 years of expertise in customer service.
Previous Roles at Afni, Inc.
Scott Hough served multiple roles at Afni, Inc. in Tucson, Arizona. He began as an Agent from 2012 to 2017, then transitioned to Quality Consultant from 2017 to 2020, and finally served as a Mentor from 2020 to 2021. His duties spanned from direct customer interaction to quality assurance and mentoring new employees.
Co-Founder of The Vintage Gamers
Since 2010, Scott Hough has been co-founder of The Vintage Gamers, located in Tucson, Arizona. This role highlights his entrepreneurial spirit and interest in the gaming industry. His responsibilities involve coordinating activities and managing the community, reflecting considerable expertise in leadership and management.
Market Research Experience
Scott Hough has a strong background in market research, having held various roles such as Market Research Interviewer at FMR Associates, Inc., VNU Consumer Research Services, and Phone Solutions. His cumulative experience in these positions exceeds five years, showcasing his skills in gathering, analyzing, and interpreting market data.
Forum Administrator for Farpoint Media, LLC
From 2007 to 2014, Scott Hough worked as a Forum Administrator for Farpoint Media, LLC. In this seven-year tenure, he was responsible for managing online communities, moderating discussions, and ensuring the smooth operation of forum activities. This role highlights his proficiency in online community management.